Privacy Policy

Last updated: October 19, 2025

1. Who We Are

Folto Paws LLC (“Folto Paws,” “we,” “our,” or “us”) designs and sells modern apparel and accessories for large dogs. This Privacy Policy explains how we collect, use, and share your information when you visit foltopaws.com or interact with our services.

By visiting our site or making a purchase, you agree to this Privacy Policy.

2. Information We Collect

We collect information in three ways:

A. Information you give us:

  • Name, email, shipping & billing addresses, payment details

  • Dog size or preferences when provided

  • Messages or reviews you send us

B. Information collected automatically:

  • Device data (browser type, IP address, time zone)

  • Site usage (pages visited, clicks, time on page) via cookies and similar tech

C. Information from third parties:

  • Payment processors and shipping partners so we can fulfill your orders. 

3. How We Use Your Information

We use your information to:

  • Process and ship orders

  • Communicate with you (order updates, customer support, marketing emails)

  • Improve our site and product experience

  • Comply with legal obligations and fraud prevention

We never sell personal information.

4. Cookies & Similar Tech

Cookies help our website run smoothly and let us understand how visitors interact with it. You can manage or disable cookies in your browser settings, but certain site features may not work as intended without them.

5. Sharing Information

We share information only with trusted service providers who help us operate:

  • Payment processors (e.g., credit cards, PayPal, etc.)

  • Shipping carriers and fulfillment partners

  • Email & analytics tools used to communicate or improve our site

All partners are required to protect your data and use it only for the services they provide to Folto Paws.

6. Your Rights (California Consumers – CCPA)

If you’re a California resident, you have the right to:

  1. Know what personal information we collect and how we use it.

  2. Request access to or deletion of your personal information.

  3. Opt out of the “sale” of personal information (as defined under the CCPA – we do not sell your data for money, but we honor opt-out requests for data sharing).

  4. Non-discrimination for exercising these rights.

To exercise any of these rights, email hello@foltopaws.com with “CCPA Request” in the subject line. We will verify your identity and respond within the legally required timeframe.

7. Data Retention

We keep your data only as long as needed for order fulfillment, accounting, or legal requirements, then securely delete or anonymize it.

8. Security

We use SSL encryption and reputable third-party processors to protect payment and personal data.

9. Marketing Emails

If you join the Folto Paws Pack, we’ll occasionally send style updates, product launches, and feel-good dog stories. You can unsubscribe anytime using the link at the bottom of any email, no guilt, no spam.

10. Children’s Privacy

Folto Paws does not knowingly collect information from anyone under 18 years of age. If you believe we have such data, contact us and we’ll remove it immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted here with the “Last updated” date.

12. Contact Us

Questions? Concerns?
Reach us at hello@foltopaws.com or by mail:
Folto Paws LLC
14241 Midlothian Turnpike
Box 245
Midlothian, VA 23113
United States